Terrible Home Improvement Guarantees
One of the biggest problems with home improvement
contractors and home improvement centers is the products they sell, that
include limited lifetime warranties or other guarantees. Some of these
guarantees sound good and would be good, if the companies actually
backed them up.
Here's something that happened to me and I don't want it to happen to
you. We purchased some carpet for a new house that we were moving into
and the popular home improvement Center suggested that my wife purchase
a three-year guarantee on the carpeting. This guarantee came with one
pre-paid carpet cleaning of your entire home each year.
This sounded good when my wife was in the store, but it's now been over
18 months and no one has contacted us. We both went down to the local
home improvement center and ask them if they could help. They suggested
that we contact the company to see if they're still in business.
I informed the representative of this popular home improvement center
that they are the ones who sold us the guarantee. We would have never
bought it from an individual carpet company, because we don't know how
long they're going to stay in business. My wife bought the
home-improvement guarantee from the home improvement center that is
extremely large and she felt comfortable that they would still be in
business within the next three years.
We haven't got our carpets cleaned yet and we will never buy another
home-improvement guarantee from anyone ever again. I have seen more
companies go out of business after their products have failed and
sometimes the people that were running these bankrupt companies, simply
start other companies and start the process all over again. I'm writing
this article to advise people to think twice before purchasing
home-improvement guarantees or warranties from any companies, no matter
how large or small they are.