Contractors Lose Thousands Of Jobs Each Year, Because They're Right And Their Clients Are Wrong
It doesn't matter what type of contractor you are, if you
run into a situation where the homeowner is right and they're trying to
make you wrong, this isn't going to be a good situation to be in.
Contractors lose thousands of jobs each year, because their right and
their clients are wrong and it isn't getting any better.
I don't know what it is about people's personalities, but someone told me something once that I will never forget,” Would you rather be right or happy.” If you need to reread that last phrase, I suggest that you do and lock it away in your mind forever. If you're the kind of person who would rather be right than happy, you're going to be swimming upstream for the rest of your life.
Let me give you an example of what I'm talking about. Recently I went over to give an estimate for a window sill repair. The window sill was damaged, but I couldn't explain to the homeowner that the rest of the wall was also damaged underneath the window sill. I wasn't about to take the window sill off and show them, because now I would be responsible for replacing it.
The homeowner had insisted that all they needed was a new window sill and nothing more. The homeowner accused me of trying to get more money from them and they weren't going to do it. In a situation like this, I might be right, but I would rather be happy.
I don't need to work for combative clients who think that I'm trying to take advantage of them and neither do you. If you find yourself in a situation like this in the future, simply tell the homeowners that they should find another contractor and leave it at that. Remember, your main goal is to be happy no matter how right you actually are.