10 Ways Contractors Can Make Their Clients Mad Without Even Knowing It
If you've been in business as long as I have, you
probably said things to your clients that either weren't taken the way
they were meant to be or said something to them that was out of line.
Here's 10 ways a contractor can make their clients mad without even
knowing it.
1. You shouldn't make any racial jokes or statements. You never know who
you're going to offend.
2. Avoid statements that might be aggressive or threatening. This could
be a big problem, if you're working with submissive and gentle client.
3. If their home isn't clean, it's not your job to make statements to
them or under your breath about their cleanliness.
4. Try to avoid talking to teenagers. This doesn't look good, especially
if you're a man talking to a teenage girl.
5. Get rid of the macho man attitude. I don't know how many contractors
offend men and women both with this type of attitude.
6. There is no need to flirt with the opposite sex. This is probably the
worst thing that any contractor could do.
7. Don't talk to your clients about religion or politics. If you see
Christian paintings on the wall and you're an atheist, maybe you should
keep your opinions to yourself.
8. You should always dress well. You’re not going to offend anyone by
dressing nice, but you could easily offend someone by dressing in dirty
or damaged clothing.
9. You shouldn't leave a mess or tools lying around the house. Keep the
job site as clean as possible. A messy job site is a safety hazard for
you and the homeowner.
10. Last but not least, wear deodorant if you need it. A smelly
contractor usually gives off an extremely horrible odor that most people
find offensive and I'm sure that your clients will also.
I hope you enjoyed this list and if you're a contractor, there’s a good
chance that you have done at least one of the things on it. I suggest
that you change your ways, if you're still doing any of the things you
have just read.